Shipping policy

SHIPPING POLICY

Order Processing

Orders are typically processed within 3–5 business days, excluding weekends and public holidays. Personalized, made-to-order, or limited-edition products may require additional processing time.

Estimated Delivery Times

• United States: 10-15 business days
• International orders: 10–25 business days

Delivery times are estimates and may vary depending on the destination, carrier operations, customs clearance, weather, or other circumstances outside our control.

Shipping Rates

Shipping charges, if applicable, are calculated and displayed at checkout before payment is completed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take 2–5 business days to appear after dispatch.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or shipment.

Split Shipments

Orders containing multiple products may arrive in separate packages. If this occurs, you may receive more than one tracking number at no additional charge.

Delayed, Lost, or Delivered Packages

If your tracking information has not updated for more than 7 business days, please contact us so we can assist with an investigation. We are not responsible for packages marked as delivered by the carrier, but we will help you review the available delivery information.

Customs and Import Charges

International customers are responsible for any customs duties, import taxes, or handling fees required by their country. These charges are not included in the product price or shipping fee.

Questions

For questions regarding shipping or an existing order, contact us at  EMAIL and include your order number.